RPA is highly process-driven – it is all about automating repetitive, rule-based processes that typically require interaction with multiple, disparate IT systems. For a successful RPA implementations it is important to breakdown the different activities under phases.
Phase 1
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List the Processes that can be Automated
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Not all business processes are suitable for RPA. The key considerations to identify a suitable process for implementation are
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Transaction volume​
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Amount of labour and resources - Finding temporary labour is difficult. Process with irregular labour demands force companies to employ for peak demand.
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Capacity of process to be automated
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Fault tolerant
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Cost
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complexity
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Data compliance
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Select the right RPA Vendor
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​Besides evaluating their credentials and asking for the cost and time of deployment, here are a few other criteria.
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Managing Errors​
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Domain expertise
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Adapting to changing technology landscape
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Audit features
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Phase 2
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Devise a plan and implement
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​Support the project management of the detailed implementation plan
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Determine additional requirements, if any, necessary to support the pilot
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Execute pilot with the selected vendor
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Phase 3
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Measure performance and manage lifecycle
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​Accuracy of output / error reduction
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Digital Workforce productivity
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Consistency of performance
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Compliance to rules and regulations
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Management Satisfaction
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